WHat is StaffBot?
A Conversational AI
StaffBot is designed to answer calls to your office, every time, any time, immediately. Most callers don't know they're speaking to a Bot. Because StaffBot is designed based on a real practice. Our own. We learned what our patients and callers desired, and designed StaffBot to give them what they needed, quickly and easily. Most callers can accomplish what they need in 1-3 minutes.
StaffBot can:
Make, reschedule, or cancel appointments
Request prescription refills
Request medical records
Request clinical information
Leave detailed messages for clinical staff
Get help with billing questions
Just about anything else you can ask for
All interactions are processed using natural language processing, transcribed, and passed to your office's integrated communications tools, such as Slack, or Teams, SMS, or other.
Fully Integrated Communications
StaffBot is fully integrated with popular communications systems such as Slack and Microsoft Team, so that every word, every message, is also translated and sent to your systems for staff to deal with. Reduce or eliminate missed calls, or missed messages.
Reduced Costs
StaffBot can reduce your office staffing costs by almost 50% compared to traditional administrative staffing. In our own practice*, StaffBot helps us save over 47% on staffing costs monthly, while maintaining better quality, and a better experience for callers and patients.
Better Quality
Because Staffbot Is always on as an Integrated communications platform, no more missed calls, no more forgotten follow-up. Better communication quality means better care for your patients and customers, not to mention, greater patient satisfaction.
Better Experience
Staffbot Is designed with user experience in mind. StaffBot was born out of our own needs*. Unhappy patients, unanswered phones, lack of follow-up, difficulty finding competent staff, turnover, are all problems we faced too.
Now callers are met with a friendly voice, every time, ready, willing and able to help them find what they need. Rx refills, appointment management, and more.